FAQs • Garland, TX • CivicEngage

Does the Library have a fax machine?: Yes, the South Garland Branch Library has a fax machine. It costs $1.75 to send the first page and $1 for each additional page. The payment method is credit or debit card only. Users can send faxes but cannot receive them using these fax machines. FAX24 offers this service within the Garland libraries.

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Public Computers & Equipment

1. Does the Library have computers I can use?: Garland Libraries offer computers to access the Internet, to search Online Databases, to use Microsoft Office (Word, Excel, Publisher, PowerPoint), and to access educational software for children. A valid Library card is required to use these computers. We also offer laptops patrons can borrow to use inside the library.

2. Can I use my USB memory drive at the Library?: Yes, provided the library has the software installed to open the file(s) saved on your USB drive. Each Library has the Microsoft Office Suite (Word, Excel, PowerPoint and Publisher), Internet Explorer, Firefox, and Adobe Acrobat Reader installed on each Internet PC. You will not be able to access locked or hidden portions of your drive on library computers unless you can do so without installing any software or programs that make it possible to enter the password. If you have any questions call the Information Desk at 972-205-2533 or send an email to Library Support.

3. Can I use my CDs or DVDs at the Library?: Yes, provided the library has the software installed to open the file(s) saved on your storage device. Each Library has the Microsoft Office Suite (Word, Excel, PowerPoint and Publisher), Internet Explorer, and Adobe Acrobat Reader installed on each Internet computer. The computers do not have disc drives so please ask at the desk for a portable drive to use in the library. If you have any questions call the Information Desk at 972-205-2533 or send an email to Library Support.

4. Can I use my floppy disks at the Library?: No, our computers no longer provide that type of storage access. If you have any questions call the Information Desk at 972-205-2533 or send an email to Library Support.

5. Do you have wireless access at the Library?: Yes, all Garland Libraries offer wireless access to library cardholders. Email Library Support or call 972-205-2533 for more information.

6. Does the library have laptops?: Yes, patrons can check out a laptop for use inside the South Garland Branch Library. Anyone wanting to use a laptop must be over 18 years of age, have a valid library card in good standing for more than 30 days and a valid Texas photo ID to leave at the Circulation Desk while the laptop is being borrowed. Laptops can be used for 2 hours per day and cannot leave the library.

7. Does the Library have a fax machine?: Yes, the South Garland Branch Library has a fax machine. It costs $1.75 to send the first page and $1 for each additional page. The payment method is credit or debit card only. Users can send faxes but cannot receive them using these fax machines. FAX24 offers this service within the Garland libraries.

8. Does the Library have a scanner?: Yes, all Garland Libraries have a scanning station. Users can scan documents to USB, to email, or to Google Drive for free.

9. Does the Library have a color printer or photocopier?: Yes, Garland Libraries do have color printers. The cost is $0.50 per page. We do not have color photocopiers but users at the Central Library and South Garland Branch can use the scanner to print in color.