How does it work?

There are several ways to read an electric meter remotely. We've chosen a system that uses a small radio transmitter in the meter. That reading will then be sent via the transmitter to a receiver in a hand-held unit or vehicle that’s being driven through your neighborhood.

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1. How does it work?
2. Is my account information secure?
3. How will I know that you have my reading and not someone else's?
4. Will the radio frequency interfere with my television or phones?
5. Does someone need to come into my home to change meters?
6. Will I need to be home when you install the automated meter reading device?
7. I had a tag on my door asking me to call to schedule an appointment. Why do I need to do that?
8. Will Garland Power & Light need to turn off my service?
9. How will I know the person at my door is working on this project?
10. Will I still be able to view the meter reading?
11. Will my water meter be replaced with an automated meter?
12. How does the automated meter reading benefit customers?