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The City will work with customers during these difficult times. To avoid having utilities cut off due to nonpayment, customers should contact Utility Customer Service at 972-205-2671 or CustServ@GarlandTX.gov to discuss their situation. Please include your service address and account number in any correspondence.
Garland testing locations are listed on the COVID-19 Facts and Resources page.
The State Health Services website provides a location map for additional locations and other important information.
Several resources are available for rent and mortgage assistance. Visit the COVID Recovery Resources page for details.
Current guidance from the Centers for Disease Control recommends wearing a face covering in public if you are not vaccinated.
For more details, visit the CDC website.
The patient’s identifiable information is protected by federal law. Part of the epidemiological investigation process includes notification of those exposed to the extent possible. Positive COVID-19 tests indicate that the disease is present in our community and not only at isolated addresses of infected individuals. That is why we all need to practice social distancing and good hygiene practices. Here’s a link to the CDC’s guidance for preventing the spread of COVID-19: https://www.cdc.gov/coronavirus/2019-ncov/about/index.html.
Please report these issues to the State Attorney General’s Office: https://www.texasattorneygeneral.gov/consumer-protection/disaster-and-emergency-scams/how-spot-and-report-price-gouging
Please visit the Texas Animal Health Commision website. The CDC website also has information about COVID and animals.
Unfortunately, dishonest people prey on crisis situations. We have created a resource page to help you identify scams, and report potential scams. In addition, the Senior Source in Dallas has posted a list of the top COVID-related scams. For more information, contact the Senior Source at 214-823-5700 or email@example.com.